Terms of service
GANT: WEBSITE TERMS AND CONDITIONS
Hampton Sportswear Proprietary Limited (authorised licensee of Gant® products and the Gant® trademark) (“Gant®”/“we”/“our”), a wholly owned subsidiary of AVI Limited, and its directors, employees and appointed agents shall not be responsible and disclaims all liability for any loss, damage (whether direct, indirect, special or consequential) and/or expense of any nature whatsoever, which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of, or reliance upon any information, links or service provided through this website.
Your use of this website will be deemed acceptance of these terms and conditions, as well as our privacy policy published on the website. If you do not accept these terms and conditions or the privacy policy, please immediately desist from accessing the site. We reserve the right to vary or amend these terms and conditions from time to time.
Gant® does not guarantee the completeness or accuracy of the information and all the information appearing on this website is provided without a representation or warranty whatsoever, whether express or implied.
1. RIGHTS
1.1. All rights in all material and content, as well as the look and feel, design and compilation of this site, are owned by us or our licensors. You agree that you are permitted to use this material and content only as set out in these terms and conditions or as otherwise expressly authorised in writing by us or our licensors, and that you may not otherwise copy, reproduce, transmit, publicly perform, distribute, commercially exploit, adapt, translate, modify, bundle, merge, share, or make available to any person, or create derivative works of such material or content.
1.2. We reserve the right, at any time in our sole discretion, to modify, suspend, or discontinue any element of this website, including any service, price, content, feature, or product offered. By your continued use of this website you are deemed to have agreed that neither Gant®, its holding or affiliated companies, directors, employees, agents, or representatives shall be liable to you or to any third party should any of the aforementioned modifications be made.
2. INTELLECTUAL PROPERTY
We are the owner and/or authorised user of all trademarks, service marks, designs, patents, copyrights, database rights, and all other intellectual property appearing on or contained within this site, unless otherwise indicated. Except as provided in these terms and conditions, use of the site does not grant you any right, title, interest, or license to any such intellectual property you may access on the site. Except as provided in these terms and conditions, any use or reproduction of the intellectual property is prohibited.
3. COPYING
You may view this site and you may print hard copies of material on it for lawful, personal, non-commercial use. Any other copying, whether in electronic, hard copy, or other format, is strictly prohibited and may breach intellectual property and other laws in South Africa or worldwide. You are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share, or make available to any person, or create derivative works of such material, or use it for commercial purposes. All other rights are reserved.
4. LIABILITY
To the fullest extent permitted by law, we, our officers, directors, employees, agents, and assigns, hereby disclaim all liability for any loss, cost or damage (direct, indirect, consequential, or otherwise) suffered by you as a result of your use of the site or from any computer virus transmitted through the site, whether such cost, loss or damage arises from our negligence or otherwise and even if we are expressly informed of the possibility of such loss or damage. In no event shall our total liability to you for all proven damages, costs, losses, and causes of action in the aggregate (howsoever arising) exceed, in the aggregate, R1 000.00.
5. LAW AND JURISDICTION
These terms and conditions, including the privacy policy and any matter relating to this site, are governed by South African law.
6. COMPLAINTS PROCEDURE
If you have a complaint about the goods or services provided by Gant® or require information regarding our internal complaints-handling process, please contact our Consumer Care Line on 0860 000 421 or talk2us@gantsa.co.za.
7. CONTACT
Gant® may be contacted at:
Hampton Sportswear (Pty) Ltd, 30 Sloane Street, Bryanston, 2021, Johannesburg
or
Private Bag X30, Craighall, 2024, South Africa
or
Tel: 011 707 7000
8. RIGHT TO APPROACH THE CONSUMER GOODS AND SERVICES OMBUD
In terms of the Code if you have a complaint about the goods or service provided by Gant® you are required to first refer the matter to Gant®. If we fail to deal with your complaint within a reasonable time or you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Consumer Goods and Services Ombud. The Ombud’s contact details are as follows -
Website: www.cgso.org.za
Tel: 011 781 2607
Sharecall: 0860 000 272
Email: info@cgso.org.za or complaints@cgso.org.za
Physical Address:
Consumer Goods & Services Ombud
292 Surrey Avenue, Ferndale, Randburg
9. MARKETING COMMUNICATION FROM GANT® AND OTHER AVI LIMITED BRANDS
9.1. If you have elected to receive communication from Gant® and other AVI Limited brands, your personal information and contact details will form part of the Gant® database and we will process such personal information strictly in accordance with the provisions of the Protection of Personal Information Act, 4 of 2013.
9.2. Personal information collected will be used for direct marketing only if you have (a) given your consent; or (b) are a customer of Gant® and we obtained your contact details in the context of the sale of a product or services.
9.3. We will only use your personal information for marketing our own products or services and you will receive marketing communication regarding, (without limitation) upcoming promotions, competitions and offers related to Gant® and other AVI Limited brands.
9.4. Your personal information will be shared with the other AVI Limited brands and their agents to the extent necessary in order to ensure that you receive the marketing communication either via email or SMS and, if applicable, for prizes to be delivered in the event that you are a prize winner.
9.5. You may at any time object, free of charge, to the use of your personal information and opt out of receiving direct marketing communication. Should you wish to opt out, please select the opt-out option made available to you, or contact the Consumer Care Line.
9.6. If you have questions regarding any matter relating to your privacy or personal information, or if you believe there has been a breach of your privacy or your personal information, you may either contact us at the Consumer Care Line on 0860 000 421 or talk2us@gantsa.co.za
9.7. Alternatively you may file a request for access to personal information in accordance with the AVI Manual in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000, available at https://www.avi.co.za/wp-content/uploads/2017/03/Promotion-of-Access-to-Information-Manual.pdf
9.8. Alternatively, you may submit a complaint to the Information Regulator in the prescribed manner and form, https://justice.gov.za/inforeg/index.html.
